Privacy Policy
Sky Business Centres and Virtual Offices Dublin Privacy Policy
Sky Business Centres and Virtual Offices Dublin value the responsible use of personal information collected from you through our websites. This Privacy Policy outlines how we handle your data, emphasizing our commitment to privacy and data security.
1. Overview
This Privacy Policy applies solely to personal information you provide on our websites. Any information shared with Sky Business Centres and Virtual Offices Dublin may be used for the purposes of your request or to provide our services and products.
Personal data you provide may be transferred within Sky Business Centres, including to centre coordinators in different jurisdictions. By supplying your telephone and email details, you agree to be contacted via phone or email.
2. Data Management
Sky Business Centres will not share your details with external parties unless:
- We have your permission.
- There is a legal obligation or duty to do so.
- It is necessary to fulfill your request or provide services/products.
3. Accessing and Updating Your Data
To keep your information accurate, please notify us of any changes. You have the right to request a copy of the personal data we hold about you and correct inaccuracies. Send requests to: [email protected].
4. Information Collection and Use
Information You Provide Directly: We may ask for personal data when you:
- Complete a contact form.
- Respond to email offers or surveys.
- Participate in social media activities or business networking events.
- Contact us via email, phone, website, or Live Chat.
Examples of information required:
- First Name
- Last Name
- Phone Number
- Company Name
You may also communicate with us through:
- Personal visits to Sky Business Centres.
- Telephone or email inquiries.
- Third-party representatives.
As part of our legal obligations, we collect details to verify the identity of client organizations. Our premises are monitored by CCTV, with footage stored for 30 days. We may retain records of communications for quality and service improvement.
Information Collected Automatically: We automatically collect technical information when you use our websites, including:
- Browser type
- IP Address
- Website navigation data, such as pages viewed and links clicked
This data helps us understand user behavior and improve our services.
5. Data Usage
We use your information for legitimate business interests, such as:
- Providing and enhancing our services.
- Contacting you about services you’ve expressed interest in.
- Sending promotional information about services like serviced offices, meeting rooms, virtual offices, and workplace recovery.
If you order services, we may require additional details for billing and contract purposes. We do not retain credit card information, and invoices will be managed via third-party providers. Promotional emails will include an option to unsubscribe.
6. Legal Obligations
We may disclose information if legally required, such as:
- Court orders, subpoenas, or warrants.
- To aid in law enforcement investigations.
- To protect our systems, business, or others’ rights.
7. Data Security
Our website, skybusinesscentres.com, is hosted by Amazon Web Services (EU), ensuring robust data protection. We use a 256-bit SSL certificate and conduct regular security testing. We are committed to safeguarding sensitive data, including child safety information.
8. Third-Party Data Sharing
We only share data with trusted third parties to provide, improve, or protect our services. Our website may contain links to external websites, which are governed by different terms and conditions.
9. Data Retention
The duration for which we retain data depends on our ongoing business needs or legal requirements:
- Client data is retained for the duration of the service relationship.
- Contact details are kept for up to 5 years for CRM purposes.
- Revenue-related details are retained for up to 7 years.
We delete personal data upon service termination unless longer retention is necessary for legal compliance.
10. Policy Updates
We reserve the right to update this Privacy Policy and will post changes on this page. Significant updates will include prominent notices or email alerts. We encourage you to review our Policy regularly.
Changes comply with relevant data protection laws.
11. Cookie Policy
Cookies enhance user experience by speeding up website load times and assisting with the booking process. Browser settings may allow you to disable cookies, though doing so may impact website functionality. We may use third-party services to process information collected via cookies.
[View our full Cookie Policy here.]
12. Questions and Complaints
If you believe your data is handled incorrectly or have concerns, contact us at: [email protected]. We aim to respond within three working days.
Sky Business Centres and Virtual Offices Dublin are committed to protecting your privacy and providing transparency in our data practices.